We get a lot of questions about JUMP every day, find some of the more common questions and answers below.

If you have a question that you don't see answered below please contact us.

Is onsite parking available?

Paid parking is available on the 3rd and 4th levels of the JUMP parking garage or in Simplot's below ground parking garage, both accessible from the Myrtle Street entrance located between 11th and 9th streets. Please note, the below ground parking garage is only available after 4PM until 6AM on weekdays and all day on weekends. Credit/ debit cards accepted only.

If you require special accommodations to participate in our programs or to use our facilities, please view the JUMP Building Map to locate accessible parking spaces or call 208.639.6610 for additional information.

When are your slides open?

You can see our most current slide hours here.

Can I bring my pets to visit JUMP?

We love animals and invite friendly Fidos to enjoy our grassy park spaces and Front Lawn while on a leash, however our building is not the place for them to thrive. Bringing a pet or other animal into the JUMP building, other than an assistance dog, assistance dog-in-training, service dog or service animal as defined by

state and federal law is not allowed.  Fortunately, the Treasure Valley is home to many animal-friendly venues where Fido and guests can hang-out together.

Are all service and assistance animals allowed?

Guests will be asked to remove their service or assistance animal from JUMP if the animal:

a. poses a direct threat to the safety of others

b. is out of control and effective action is not taken to control it

c. is not housebroken, or

d. interferes with JUMP’s fundamental purposes, e.g., continuous barking.


We want all guests to feel included here and safe, so we will do our best to accommodate guest’s service and assistance animals.


JUMP requires a firm adherence to a smoke-free environment. Smoking, including e- cigarettes,

cigars, or other forms, is not permitted anywhere on the JUMP premises. Friends are

required to go to public grounds for the use of tobacco.